Yes! Most products available on our site can be purchased whether you’re a current client or new to Nova Lush. However, certain medical-grade items may require a password for access to ensure safe and effective use.

We recommend scheduling a virtual consultation with Kim to receive a personalized product recommendation. You can also explore product descriptions and usage tips on each listing to make informed choices based on your skin type and concerns.

Yes, we ship throughout the U.S. All orders are processed and shipped within 2–4 business days. You’ll receive tracking info as soon as your order is on the way.

Yes, please select "local pick up" at check out and you will be emailed instructions on picking up your order.

You can use the contact form above to email Kim or message us on Instagram @novalushaesthetics. Kim is happy to guide you toward the right skincare routine or help with any order issues.